Use Skype Calls in Banckle Online Meeting Sessions

Banckle Meeting offers a powerful suite of features for online collaboration needs that yield quality results. We have been working on new features to facilitate our users with best services for their online meeting requirements. We are pleased to share that a new and important feature has been added to Banckle Meeting. Now you can use your Skype ID to make calls in an online meeting session. This adds a great benefit for all the users to communicate via Skype calls and enjoy the immaculate online collaboration experience.

How to Configure?

You can setup the Skype account in Banckle Meeting by following few simple steps.

1. Sign in to Banckle Meeting.
   Note: If you do not have a Banckle account, click here to sign up for a Banckle account.
2. Start an online meeting session.
3. In Video Pod, click "Set Skype ID".
4. Provide your Skype ID.

Note:

• Audio will NOT be captured in the recordings with Skype option.
• You may not have the updated Skype version, hence you may get a prompt to update your Skype. Please ensure having an updated Skype version.

Skype ID configured at host's end

Your Skype ID would appear in the panel to confirm that you have successfully configured your Skype account for current meeting session. By configuring your Skype account with Banckle Meeting, you can benefit from Skype without actually leaving Banckle meeting room. Once you provide your Skype ID at host's end, meeting attendee(s) will get an option of calling the host via Skype.

Call host via Skype ID

Tip: To make a Skype call to the host, the meeting attendees and the host need to be signed in to Skype.

While making a call to the meeting host, a popup would appear to confirm the Skype call showing meeting host's Skype ID.

Skype call confirmation

We hope you will like this feature. This is our first effort to integrate Skype audio in our meeting environment. Our team is working on further enhancements of this feature so that we can further improve your meeting experience with more variety and improve quality of meeting application features. Please feel free to share your valuable feedback by leaving comments on our feedback forum. We look forward to further improve your online meeting experience. For the latest news and updates – sign up for the monthly Banckle Apps Newsletter, and stay tuned for announcements at the Banckle Apps Blog.

Read more about Banckle Online Meeting

•  
  •  
    • Experience Banckle Online Meeting in the real-time
    • Banckle Online Meeting Homepage
    • Sign up to evaluate Banckle Online Meeting Free for 1 months
    • Banckle Online Meeting Documentation
    • Subscribe Banckle Blog to receive latest feeds about Banckle Online Meeting

Contact Us

Aspose Pty Ltd,
Suite 163, 79 Longueville Road,
Lane Cove, NSW 2066, Australia.
Banckle – Collaborative and Social Apps Provider
Phone: +1 214 329 1520
Sales | Support | Info

Get a Report of your Banckle Online Meeting Attendees

Through Banckle Online Meeting you can conduct online meeting sessions with hundreds of attendees at a time. Keeping track of everything becomes difficult when you are dealing with such a huge number of audience. But if you want to stay updated about when each participant joined and/or left the online meeting session, our new Meeting Attendee Report takes care of the that for you.

This comes in quite handy if you are conducting online classes using Banckle Online Meeting. Its like automatic roll call for all of your students.

Launching Banckle Online Meeting Attendee Report

All you have to do is, once the meeting session is over. Go to your meetings history and launch the Attendee Meeting Report to get to know who came early and who was late.

Moreover, if the Dean asks you to send the report via email you can Export the report data to a .CSV file to share it with anyone.

Banckle Online Meeting Attendee Report

Sign Into Banckle Online Meeting right now to try it out yourself. For a detailed step-by-step tutorial check Viewing the Meeting Attendee Report documentation topic.

Also try other cool and fun applications from Banckle Collaborative & Social Suite and stay tuned for more exciting features.

Keep sharing all suggestions and feedback on our Banckle Feedback Forum.

Overview: Banckle Online Meeting

Banckle Online Meeting is a lightweight and platform independent web conferencing, webinars, audio and video conferencing solution that allows you to collaboratively participate in rich-media online meetings and conducting interactive eLearning sessions online. Share your full screen or an application, PowerPoint presentations or whiteboards with your clients and colleagues from around the globe. It enables you to start or schedule meetings at your choice and gives you all the power to prepare meeting materials on your computer, set and share meeting agenda, invite attendees from inside and outside and monitor all meeting activities.

Read more about Banckle Online Meeting

•  
  •  
    • Experience Banckle Online Meeting in the real-time
    • Banckle Online Meeting Homepage
    • Sign up to evaluate Banckle Online Meeting Free for 1 months
    • Banckle Online Meeting Documentation
    • Subscribe Banckle Blog to receive latest feeds about Banckle Online Meeting

Contact Us

Aspose Pty Ltd,
Suite 163, 79 Longueville Road,
Lane Cove, NSW 2066, Australia.
Banckle – Collaborative and Social Apps Provider
Phone: +1 214 329 1520
Sales | Support | Info

We have Implimented New Banckle Admin Portal

There is good news for all customers out there! a new interactive and improved Banckle Admin Portal awaits you. The unified improved look of the Banckle Admin Portal is all about usability, user friendliness and a whole new user experience. Starting from the apps Sign In page to the apps Dashboard, we have changed the layout to bring in maximum ease to our customers. This change is a continuation to another recent improvement, where a new release of the Banckle Meeting application was made public.

So let us briefly guide you about the new release of the Banckle Admin Portal!

What's New?

Important Functions Grouped Together

Now you have all the important functions for your Banckle account properly displayed in a vertical tab structure, with easily identifiable icons along the left side. All users have instant access to support resources and feedback forum. All Banckle apps are displayed in the dashboard for the users to access. Similarly, other main group options like User & Roles, Subscription, Billing, Account and Domain Management are there with sub-options and descriptive details.

Subscriptions

Billing

Improved Admin Experience

The new and improved user interface of Banckle Admin portal makes all information available for the admin users. The admin users have complete access to their payment profile, billing history, subscription details and ability to perform any upgrade/downgrade in their subscription, with just a few clicks.

My Account

Intuitive & Personalized Interface

The intelligent use of colors, fonts, icons and the placement of different options has made the overall design highly intuitive. You may personalize the profile and enjoy the online collaboration the way you want via “My Profile” option. The support of UTF-8 character encoding further gives you the option of using your native language characters in different header/footer labels. For more assistance, the newly added “Support” section composed of documentation and video tutorials, is to get you started with Banckle Apps instantly.

Banckle is all about exclusively designed apps for online collaboration. Be it the live chat assistance or online meeting session, Banckle has always been serving its customers with productive and easy solutions.

If you have not logged in to Banckle Apps Dashboard, you should check it out and try out the improved version. We welcome you to share your feedback with our support team. We really encourage your feedback as it helps us to improve our services. Thank you for reading!

Other Related Discussions:

1. Announcing Banckle Chat for CMS Made Simple
2. Announcing Banckle Meeting for CMS Made Simple
3. Getting the most out of your Banckle Apps Admin
4. Announcing Banckle Chat for PHPBB
5. Announcing Banckle Meeting for PHPBB

Contact Us

Aspose Pty Ltd,
Suite 163, 79 Longueville Road,
Lane Cove, NSW 2066, Australia.
Banckle – Collaborative and Social Apps Provider
Phone: +1 214 329 1520
Sales | Support | Info

Banckle Meeting HTML5 version is the next-generation of Banckle Meeting

Banckle Apps offer better interactions and online communication experience through its well designed and feature-rich apps. We are pleased to announce the release of Banckle Meeting HTML5 version offering an improved, intuitive and robust user interface which makes it more interactive and easy to use.

Banckle Meeting HTML5 version is the next-generation of Banckle Meeting service, it is twice as fast and produces better results than its predecessors due to the improved user experience and productive features. This function-rich version has an interactive user interface and the tabs are arranged in a much organized way, thus supports enhanced usability. The HTML5 version has been designed to offer its users a customizable, robust and easy to use online collaboration experience.

How will it work now?
All instant meetings via Meet Now or new Scheduled Meetings will by default open in the classical (flash based) meeting room. However, to enjoy HTML5 meeting room, you may uncheck the "Use Classical Meeting Room" option.

Banckle Meeting HTML5 meeting room
HTML5 meeting room, gives you various functions right on your home screen such as start presentation, take notes, invite attendees, start screen sharing etc. The different functions to be performed in an online meeting session are presented in three different tabs. "Meeting" tab allows to send messages to all or specific participants in the meeting. You can add, download or remove the files via "File Depot". "Settings" tab allows you to edit the current settings of the meeting such as subject, meeting features, audio/video settings etc.

A Preview of Banckle Meeting HTML5 Meeting Room

If it is taking some time to understand the new released version, then you may use the classical (flash based) meeting room version. For now, all meetings open by default in classical version. For your new meetings, if you like to use HTML5 meeting room, then uncheck the following highlighted option.

Switch Your New Meetings to Classical Version

We recommend using HTML5 version because it offers robust, effective and productive features which will boost your performance. We will be releasing more features and enhancements in next versions of the meeting room.

As you have options to switch back and forth between HTML5 version and the classical (flash) version, so we request you to please test all the features and let us know about your feedback. We will be very happy to assist you. For more information and details, please contact our support team.

Overview: Banckle Online Meeting

Banckle Online Meeting is a lightweight and platform independent web conferencing, webinars, audio and video conferencing solution that allows you to collaboratively participate in rich-media online meetings and conducting interactive eLearning sessions online. Share your full screen or an application, PowerPoint presentations or whiteboards with your clients and colleagues from around the globe. It enables you to start or schedule meetings at your choice and gives you all the power to prepare meeting materials on your computer, set and share meeting agenda, invite attendees from inside and outside and monitor all meeting activities.

Read more about Banckle Online Meeting

•  
  •  
    • Experience Banckle Online Meeting in the real-time
    • Banckle Online Meeting Homepage
    • Sign up to evaluate Banckle Online Meeting Free for 1 months
    • Banckle Online Meeting Documentation
    • Subscribe Banckle Blog to receive latest feeds about Banckle Online Meeting

Contact Us

Aspose Pty Ltd,
Suite 163, 79 Longueville Road,
Lane Cove, NSW 2066, Australia.
Banckle – Collaborative and Social Apps Provider
Phone: +1 214 329 1520
Sales | Support | Info

Visual Chat Notification Option Added in Banckle Chat

We are very excited to announce that the Banckle Chat Notifier for Visual Notifications is now available to the Banckle Chat customers. All subscribed Banckle Chat customers can download the desktop Chat Notifier for visual notifications. Now, even if your Banckle Chat web version is minimized or closed and system sounds are set to mute, still you will not miss any incoming chat request or incoming visitor's message alert. It will deliver all notifications right on your desktop.

This is a great addition in our Banckle Chat application features and we are hopeful that all Banckle Chat users will love this new notification option. Specially, live chat users who do not want to keep the browser open or they do not want to hear any sound notifications.

Follow the below mentioned steps to install your own Banckle Chat desktop notifier.

1. Sign in to Banckle Chat.
   Note: If you do not have a Banckle account, click here to sign up for a Banckle account.
2. From the Banckle Chat home screen, click Settings.
3. Click Marketplace.
4. To install this notification utility, click Chat Notifier.
   

   Choose chat notifier from the available marketplace plugins

5. Once it is installed, sign in with your Banckle account credentials.
   

   Enter account information to login

   1. Click Options to check different notification types.
      

      Notification options in Banckle Chat Notifier

   2. Click Open Console to launch Banckle Chat web console to perform live chat.

   Once you are logged into the Banckle Chat Notifier, it alerts you when you have visitors' incoming chat requests, their messages or a transfer request from a fellow operator. The chat notifier icon in your system tray shows all these notifications in the form of bubbles.

   

   Chat Notifier displaying incoming chat request

   Happy  The chat notifier is available to all our existing Banckle Chat subscribed customers. If you have not subscribed yet, then you are just a step away, because this chat notification application is included in all Banckle Chat plans without any extra charge.

   We hope you will like this feature. Please feel free to share your valuable feedback by leaving comments on our feedback forum. We look forward to further improve your live chat experience.

Relevant Discussions and Documentation Pages:

• Use Chat Targeting Feature to Focus on Potential Customers: http://banckle.com/blog/collaborative-and-social-apps/entry/use-chat-targeting-feature-to-focus-on-potential-customers.html
• Use Pidgin and PSI to access Banckle Chat: http://banckle.com/blog/collaborative-and-social-apps/entry/use-pidgin-and-psi-to-access-banckle-chat.html
• Announcing Banckle Live Chat for Dolphin: http://banckle.com/blog/collaborative-and-social-apps/entry/announcing-banckle-live-chat-for-dolphin.html
• How to Integrate Live Support for Drupal 6:http://banckle.com/blog/collaborative-and-social-apps/entry/how-to-integrate-live-support-for-drupal-6.html
• Announcing Banckle Live Chat App for Android: http://banckle.com/blog/collaborative-and-social-apps/entry/announcing-banckle-live-chat-app-for-android.html
• Banckle Live Chat: A comparative analysis:  http://banckle.com/blog/collaborative-and-social-apps/entry/banckle-live-chat-a-comparative-analysis.html

Overview: Banckle Chat

Banckle Chat is your FREE online chat and customer support solution. It is fully customizable and includes a variety of built-in templates, themes, widgets and tools for boosting customer service productivity. It achieves the great scalability by allowing multiple websites, multiple departments and multiple operators. You get all the freedom to customize the support structure as you like. Other important live support features like canned messages, file sharing, SSL encryption, proactive invitation, 24 x 7 support, visual and sound notifications are also supported. You can also track visitors and monitor their browsing activities using the analytics & reporting features.

Read more about Banckle Chat:

• Experience Banckle Chat in the real-time
• Banckle Chat Homepage
• Banckle Chat Marketplace
• Banckle Chat Video Tutorials
• Banckle Chat Documentation
• Banckle Chat Features

Contact Us

Suite 163, 79 Longueville Road, Lane Cove, NSW 2066
Sydney, Australia
Banckle - Collaborative and Social Apps Provider
Phone: +1-888-416-9222
Fax: +1-206-339-1494

Chat Targeting Feature to Focus on Potential Customers

Live Chat Targeting Feature, live chat applicaion, customer targeting feature, chat application, chat app, live support application, live support, live chat app,live customer support

Banckle Chat offers a potential and effective set of features for online collaboration experience across different platforms. The business requirements of different companies vary accordingly, but share common online collaboration needs such as live chat assistance, visitor monitoring, data analysis etc. The intuitive user interface and a wide variety of features make Banckle Chat the perfect choice for online customer assistance.
Banckle Chat now supports chat targeting feature that is extremely useful in understanding your customers' requirements. You can define a set of rules according to the customer's activities on your website and guide them as per their requirements. Banckle Chat has introduced this feature to help you know who visits your website repeatedly. It targets your potential customers and lets you guide your customers in a better way the they want.
The following steps are required to enable RTL language support:

1. Sign into your Banckle Chat account.
2. Go to "Settings".
3. Click on “Marketplace”.
   The “Installed” tab shows the plugins that have been already installed.
4. Click “Browse” to see the list of available plugins.
5. Choose the “Chat Targeting” plugin as shown below:


Choose Chat Targeting from Available Plugins

6. Click “Install” button that appears on hovering the mouse over “Chat Targeting” option.

Through Misc--> Chat Targeting, you can define rules to trigger actions based on the user's behavior on your website. Targeted Chat identifies the repeat visitors and potential visitors that are more likely to purchase. You can automatically label such visitors to let the sales team focus better on potential visitors.

Set Rules for Specific URLs

Set Rules for Specific Number of Visits

We welcome your feedback and suggestions to improve our products and let us provide you the productive solutions for your live assistance requirements. Feel free to sign up for a Banckle account and integrate our chat widget on your website. For the latest news and updates – sign up for the monthly Banckle Apps Newsletter, and stay tuned for announcements at the Banckle Apps Blog. We thank you for reading this post and look forward to your valuable feedback in our feedback forum. Thanks again!

Relevant Discussions and Documentation Pages:

• Use Chat Targeting Feature to Focus on Potential Customers: http://banckle.com/blog/collaborative-and-social-apps/entry/use-chat-targeting-feature-to-focus-on-potential-customers.html
• Use Pidgin and PSI to access Banckle Chat: http://banckle.com/blog/collaborative-and-social-apps/entry/use-pidgin-and-psi-to-access-banckle-chat.html
• Announcing Banckle Live Chat for Dolphin: http://banckle.com/blog/collaborative-and-social-apps/entry/announcing-banckle-live-chat-for-dolphin.html
• How to Integrate Live Support for Drupal 6:http://banckle.com/blog/collaborative-and-social-apps/entry/how-to-integrate-live-support-for-drupal-6.html
• Announcing Banckle Live Chat App for Android: http://banckle.com/blog/collaborative-and-social-apps/entry/announcing-banckle-live-chat-app-for-android.html
• Banckle Live Chat: A comparative analysis:  http://banckle.com/blog/collaborative-and-social-apps/entry/banckle-live-chat-a-comparative-analysis.html

Overview: Banckle Chat

Banckle Chat is your FREE online chat and customer support solution. It is fully customizable and includes a variety of built-in templates, themes, widgets and tools for boosting customer service productivity. It achieves the great scalability by allowing multiple websites, multiple departments and multiple operators. You get all the freedom to customize the support structure as you like. Other important live support features like canned messages, file sharing, SSL encryption, proactive invitation, 24 x 7 support, visual and sound notifications are also supported. You can also track visitors and monitor their browsing activities using the analytics & reporting features.

Read more about Banckle Chat:

• Experience Banckle Chat in the real-time
• Banckle Chat Homepage
• Banckle Chat Marketplace
• Banckle Chat Video Tutorials
• Banckle Chat Documentation
• Banckle Chat Features

Contact Us

Suite 163, 79 Longueville Road, Lane Cove, NSW 2066
Sydney, Australia
Banckle - Collaborative and Social Apps Provider
Phone: +1-888-416-9222
Fax: +1-206-339-1494
Sales | Support | Info

How to Use Bubble Option in Live Chat widgets

live chat widget, banckle chat, live chat app, live chat module, banckle chat, bubble option in live chat, bubble option in banckle chat

The intuitive user interface and the product set of features make Banckle Chat a perfect choice for online collaboration needs. Banckle Chat offers robust and effective features that add productivity to your live assistance experience. Our customers encourage us through the feedback in putting more efforts to develop the required features and improve our services. From chat widget customisation to RTL languages support, Banckle Chat facilitates its users with a variety of features to personalize the chat widget.

We are pleased to announce that you can now customize the Banckle Chat widget icon. We have introduced the bubble option in Widget settings that allows you to display your chat widget as bubble. This new and interesting feature by Banckle Chat adds more options to personalize your chat widget and make it look more interactive and user friendly. Following the few simple steps to enable the bubble option:

1. Sign into your Banckle Chat account.
2. Go to "Settings".
3. Click "Widgets".
4. Click the desired widget from the list.
5. In Widget Settings, click "Set Images".
6. Enable the checkbox "Show Bubble".

Enable Bubble Option via Widget Settings

The default bubble image is shown for the widget.
You can also change the bubble image and select from the images available in the library.
7. Click "Save" to confirm the settings for bubble option.

With these few simple steps, you can use the bubble option for your Banckle Chat widget and enjoy the online collaboration experience.

Live Chat Widget

We welcome your feedback and suggestions to improve our products and let us provide you the productive solutions for your live assistance requirements. Feel free to sign up for a Banckle account and integrate our chat widget on your website. For the latest news and updates – sign up for the monthly Banckle Apps Newsletter, and stay tuned for announcements at the Banckle Apps Blog. We thank you for reading this post and look forward to your valuable feedback in our feedback forum. Thanks again!

Relevant Discussions and Documentation pages:

• Share images and file during a live chat session via Banckle Chat: http://banckle.com/blog/collaborative-and-social-apps/entry/share-images-and-file-during-a-live-chat-session-via-banckle-chat.html
• Use Pidgin and PSI to access Banckle Chat: http://banckle.com/blog/collaborative-and-social-apps/entry/use-pidgin-and-psi-to-access-banckle-chat.html
• Integrate Banckle Live Chat into Desk platform: http://banckle.com/blog/collaborative-and-social-apps/entry/integrate-banckle-live-chat-into-desk-platform.html
• How to Integrate Live Support for Drupal 6:http://banckle.com/blog/collaborative-and-social-apps/entry/how-to-integrate-live-support-for-drupal-6.html
• Announcing Banckle Live Chat App for Android: http://banckle.com/blog/collaborative-and-social-apps/entry/announcing-banckle-live-chat-app-for-android.html
• Banckle Live Chat: A comparative analysis: http://banckle.com/blog/collaborative-and-social-apps/entry/banckle-live-chat-a-comparative-analysis.html

Overview: Banckle Chat

Banckle Chat is your FREE online chat and customer support solution. It is fully customizable and includes a variety of built-in templates, themes, widgets and tools for boosting customer service productivity. It achieves the great scalability by allowing multiple websites, multiple departments and multiple operators. You get all the freedom to customize the support structure as you like. Other important live support features like canned messages, file sharing, SSL encryption, proactive invitation, 24 x 7 support, visual and sound notifications are also supported. You can also track visitors and monitor their browsing activities using the analytics & reporting features.

Read more about Banckle Chat:

• Experience Banckle Chat in the real-time
• Banckle Chat Homepage
• Banckle Chat Marketplace
• Banckle Chat Video Tutorials
• Banckle Chat Documentation
• Banckle Chat Features

Contact Us

Suite 163, 79 Longueville Road, Lane Cove, NSW 2066
Sydney, Australia
Banckle – Collaborative and Social Apps Provider
Phone: +1-888-416-9222
Fax: +1-206-339-1494
Sales | Support | Info