Wednesday, April 25, 2012

Joomla 2.5 Live Chat Extension for Online Customer Support

Previously we offered Banckle Live Chat for Joomla so that you can provide assistance to the customers efficiently and now we are pleased to announce an updated version which is Banckle Live Chat Joomla extension for Joomla 2.5. In order to use this updated version you need to Download Latest Banckle Live Chat Plug-in for Joomla from Joomla Extensions Library and install it on your joomla website to start collaborating with live visitors on your website. However older version can also be found from Joomla Library.

Relevant Discussions and Documentation pages

Overview: Banckle Live Chat

Banckle Live Chat is your FREE online chat & customer support solution. It is fully customizable and includes a variety of built-in templates, themes, widgets and tools for boosting customer service productivity. It achieves the great scalability by allowing multiple websites, multiple departments and multiple operators. You get all the freedom to customize the support structure as you like. Other important live support features like canned messages, file sharing, SSL encryption, proactive invitation, 24 x 7 support, visual and sound notifications are also supported. You can also track visitors and monitor their browsing activities using the analytics reporting features.

Experience Banckle Live Chat in the real-time

Contact Us

2225 E, Bayshore Road, Suite 200
Palo Alto, CA 94303
Banckle – Collaborative and Social Apps Provider
Phone: 888-416-9222
Fax: 206-339-149
Sales | Support | Info

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Wednesday, April 18, 2012

HD Web Conferencing Compatible with Mac OS X 10.7

Banckle Online Meeting is one of our most trusted product and we are excited to announce a great news for Mac OS X users that Banckle Online Meeting is now Compatible with Mac OS X 10.7.You can enjoy web conferencing in full HD mode along with remote desktop sharing, meeting recording and play back options. In order to enjoy all these webinars and eLearning sessions on Mac OS X you just need to download the latest plugin and install it on Mac OS X and if you are already using the older version, you need to uninstall it first.  

Relevant Discussions and Documentation pages

Some new tips and discussions have recently been added into Banckle Online Meeting documentation that may help to perform numerous Online Meeting, Webianrs and Web Conferencing features with easy and for maximum productivity.

Overview: Banckle Online Meeting

Banckle Online Meeting is a lightweight and platform independent web conferencing, webinars, audio and video conferencing solution that allows you to collaboratively participate in rich-media online meetings and conducting interactive eLearning sessions online. Share your full screen or an application, PowerPoint presentations or whiteboards with your clients and colleagues from around the globe. It enables you to start or schedule meetings at your choice and gives you all the power to prepare meeting materials on your computer, set and share meeting agenda, invite attendees from inside and outside and monitor all meeting activities.

Read more about Banckle Online Meeting

Contact Us

2225 E, Bay shore Road, Suite 200 Palo Alto, CA 94303
Banckle - Collaborative and Social Apps Provider
Phone: 1-888-416-9222
Fax: 1-206-339-1494
Sales | Support | Info

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Tuesday, April 10, 2012

View Banckle Live Chat Dashboard on 3rd Party Platforms

Banckle Live chat is performing well because we are regularly adding new features in it. Banckle Live Chat has a simple but informative dashboard that contains different charts by which you can view behavior and response of your website visitors. We are proud to announce that now you can add live chat dashboard in market place application. Using Banckle live chat for wordpress and drupal, you can sign in toBanckle Live Chat App from 3rd party platform.

View Important Stats in Banckle Live Chat Dashboard

You can view following website traffic stats in Banckle Live chat dashboard on 3rd party platforms.
  • Number of online visitors including new and returned visitors and number of hits in a given time period.
  • Pages of your website that have been visited the most by your visitors.
  • All the countries and cities that from where your websites has been viewed.
  • Graphical view of different traffic sources. The pie-chart is divided into three sections according to the data.
  • Trend of referrers from other websites to your website. It also includes number of direct visitors who typed your website URL in address bar or reach using a bookmark link
  • Summary of search criteria used to access your website.

Relevant Discussions and Documentation pages

Overview: Banckle Live Chat

Banckle Live Chat is your FREE online chat & customer support solution. It is fully customizable and includes a variety of built-in templates, themes, widgets and tools for boosting customer service productivity. It achieves the great scalability by allowing multiple websites, multiple departments and multiple operators. You get all the freedom to customize the support structure as you like. Other important live support features like canned messages, file sharing, SSL encryption, proactive invitation, 24 x 7 support, visual and sound notifications are also supported. You can also track visitors and monitor their browsing activities using the analytics & reporting features. 

Read more about Banckle Live Chat


Contact Us
2225 E, Bayshore Road, Suite 200
Palo Alto, CA 94303
Banckle - Collaborative and Social Apps Provider
Phone: 888-416-9222
Fax: 206-339-1494
Sales | Support | Info

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